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Grow, create and help us shape what’s next in hospitality.

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  • Guest service specialist

    Episode Hotels is looking for a motivated Guest Service Specialist who is eager to learn, grow, and gain hands-on experience.

    • Tbilisi
    • On-site
    • Full-time
    View role

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About Episode

Episode is a design-led, technology-driven hospitality brand built by curious, creative people. Whether our guests stay for two nights or two months, we work as one team to deliver the same high standard of experience. We share ideas openly, turn them into action and give everyone the freedom to contribute, grow and make a real impact.

Our Values

  • Genuine Hospitality

    We create meaningful experiences through warmth, care and attention to every detail.

  • Radical Transparency

    We address challenges openly, share feedback honestly and learn from both our successes and mistakes.

  • Open-Mindedness

    We welcome different perspectives and stay receptive to ideas that challenge our own.

  • Grow Together

    We share knowledge, support each other’s development and celebrate every win as a team.

See What We’re All About

Thinking about joining the team? Start by seeing what we’re all about. Book a stay, feel the vibe, and get a taste of the experience we’re building.

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Guest service specialist

  • Tbilisi
  • On-site
  • Full-time

Episode Hotels is looking for a motivated Guest Service Specialist who is eager to learn, grow, and gain hands-on experience.

Work schedule

40 hours per week (5 work days, 2 days off)

Benefits

  • Special discounts on hotel services
  • Meals provided during work shifts
  • Health insurance
  • Opportunity to attend professional training courses at discounted rates

No prior experience in the hospitality industry is needed.

As a Guest Service Specialist at EPISODE you will be:

  • Making sure everyone gets a warm welcome as soon as they walk in
  • Helping guests at the self-check-in kiosks (we have no reception desk)
  • Maintaining the lobby and the bar area clean, and arranging food displays for the breakfast and events
  • Providing basic but high quality food and beverage service
  • Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills)
  • Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party

As a result of reviewing the resumes, contact will be made only with candidates who have moved on to the next stage. Candidates will be selected on the basis of a competitive interview. Good luck!

Job Application

Fill out the form below and our team will review your application

General Application

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Application Materials

CV / Resume file or link

We inform you that by sending your data to our vacancy, in accordance with the Law of Georgia "On Personal Data Protection", you consent to the processing of your personal data by "Episode Hotels" LLC in order to determine compliance with the vacancy. However, your resume may be considered for another vacant position and be stored for 1 year.

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  • First stay 20% | Silver 25% | Gold 30%
  • Welcome drink, on the house
  • Free early check-in & late check-out (subject to availability)