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Everything you wanted to know about Episode

Find quick answers to the most common questions about our theme, its features, and how it can help you create a stunning website effortlessly.

Booking & Payment

Booking is possible by completing the reservation form on our website or using EPISODE Application. Other channels such as Booking.com and Expedia.com also offer our hotel rooms, yet you will find better rates on our website by booking a hotel directly. You will also get acess to exclusive benefits.

After completing the reservation process on our website, you will get an automatic confirmation email and a receipt email containing your booking number, with all the necessary information about your stay.

Yes, you need a valid credit card to book a room at EPISODE. The card will not be charged if you chose the fully refundable rate. Once you arrive at the hotel, you'll be charged during check-in process. If you select the non-refundable rate during the booking process your credit card will be charged automatically after completing the reservation.

Prices available on our website is always per room.

We accept all major credit and debit cards, as well as Apple Pay and Google Pay and paying with crypto currencies. On-site you can pay by card or in cash. Our rates are listed in Georgian Lari (GEL); payments made in another currency are converted at your bank’s exchange rate.

It depends on the rate you booked. Fully refundable rates can be cancelled free of charge up to 24 hours before arrival. Non-refundable rates are charged at the time of booking and can’t be refunded. To cancel or change a booking made on our website, use the link in your confirmation email.

Arrival & Departure

Check-in is from 15:00 and check-out is until 12:00. Arriving early or leaving late? Tell us in advance and we’ll do our best to arrange it, subject to availability on the day.

Early check-in is free whenever a room is ready — just ask. Late check-out up to 13:00 is free, and beyond that we’re happy to extend for an additional fee; check with our team for the current rate based on the day.

We’re at 41 Pekini Avenue in Saburtalo, central Tbilisi — about 17 km, or a 25–35 minute drive, from Tbilisi International Airport (TBS). We’re happy to arrange a private airport transfer for you; just request it when you book. If you’d rather take the metro, Technical University station on the Saburtalo is a short walk away.

You can store your luggage for free in our locked luggage room before check-in on your arrival day or after check-out on your departure day.

Parking is possible on a public parking spot nearby at cost of 1.00 GEL/hour. EPISODE Tbilisi does not own any parking spots.

Your Room

All rooms are equipped with the essentials such as: flat-screen Smart TV, free super-fast Wi-Fi, in-room safe, hairdryer, slippers, shampoo and hand soap.

We do not have kettles in the room you can request it and we can provide upon availability, EPISODE Bar serves hot and cold beverages 24/7.

Yes, we do provide free Wi-Fi for all of our guests and visitors. Not only that, but we set it at the speed of light.

Yes, but please make sure you inform us about their visit in advance, as we are very serious about the privacy of our guests.

We only accept deliveries to the hotel during your stay. Please make sure the name on the package matches the name on the booking. All packages and letters received before your arrival or after your departure will be returned.

Policies

Yes — well-behaved pets are welcome at Episode. A cleaning fee applies, so please let us know you’re bringing a pet when you book and our team will confirm the details.

All our rooms and indoor spaces are non-smoking. You’re welcome to smoke in our designated outdoor areas. A cleaning fee applies if smoking takes place inside a room.

Yes — children of all ages are welcome at Episode. Cots are available free of charge on request, and extra beds can be added to our larger rooms for an additional charge. Let us know the ages and number of children when you book so we can set the room up properly. (The lead guest making the booking must be 18 or older.)

Yes. We have a step-free entrance and a lift to all floors, plus a wheelchair-accessible room fitted with a roll-in shower, an emergency alarm kit, and a call controller. If you have specific access needs, let us know in advance and we’ll make sure everything is ready for your arrival.

Guests should be eighteen years of age or older to reserve a room and check in. No alcohol is served to any guests under age of 18 as per Georgian legislation.

Food & Drink

Breakfast is available as an add-on, charged per person — you can add it when you book or simply order it during your stay. It’s served daily from 07:30 to 11:00, with a spread that takes you from a quick coffee to a proper sit-down start.

Our breakfast buffet offers a selection of food for those with special requirements. If you have any specific requests, please let us know.

EPISODE Bar serves hot and cold drinks and snacks around the clock, 24/7. Our restaurant serves breakfast from 07:30 to 11:00 and an all-day menu of European-Mediterranean plates from 11:00 to 22:30 — so whether it’s an early coffee or a late bite, you’re covered.

We do not have room service, but we are more than excited to meet you in the lobby or in EPISODE Bar. Our EPvisers are ready to help you with anything or serve you delicious cocktails and snacks downstairs in the EPISODE Bar.

Guests should be eighteen years of age or older to reserve a room and check in. No alcohol is served to any guests under age of 18 as per Georgian legislation.

Work, Wellness & Spaces

We offer you fully-fledged co-working space, which is open and available free of charge for our guests 24/7, so that you can crush your to-do lists and daily goals with any working schedule possible.

You can book our meeting rooms online any time on this page.

Yes, we have EPISODE GYM available free of charge for all of our guests, where you can keep up with your workout routine 24/7.

Yes, in the middle of our building is situated our green space – Atrium, which is a delight throughout the year.

Guests should be eighteen years of age or older to reserve a room and check in. No alcohol is served to any guests under age of 18 as per Georgian legislation.

Services & Extras

Yes — laundry and dry-cleaning are available on request. Just ask any EPviser and we’ll take care of it. Pricing and turnaround depend on the items, so we’ll confirm the details when you drop them off.

Hotel Friends is our direct-booking loyalty program, and it’s free to join with just your email. Members save 10% from the moment they sign up, Silver members save 15%, and Gold members save 20% — plus access to member-only offers. No points to chase, no catches: book direct and the better rate is yours.

Of course. We can issue a full invoice with your company details for business or reimbursement. Let us know during your stay, or email [email protected] with exactly what you need on it.

Email [email protected] or message us on WhatsApp with your booking details and a description, and we’ll check our lost & found. If we track it down, we’ll arrange return shipping at cost.

Our team speaks Georgian and English. Whatever you need, someone here can help.

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